Privacy Policy

Effective October 10, 2026 · Thunder Solutions · (713) 832‑3313 ·

Thunder Solutions ("Thunder Solutions", "we", "us") provides an AI‑powered customer communication and appointment‑booking platform for small businesses. This Privacy Policy explains what information we collect through thundersolutions.ai, our forms, our phone lines and our platform, how we use it, and the choices you have.

1. Information we collect

Information you give us. Name, business name, email address, mobile phone number and any message you send us when you book a demo, request a call back, fill out a form, call us or text us.
Communications. If you call, text or chat with us or with our AI receptionist, we keep a record of the conversation (including recordings and transcripts where permitted by law) so we can respond and improve our service.
Usage information. Pages visited, device and browser type, approximate location from your IP address and similar technical data collected automatically.

2. How we use it

To respond to your inquiry, schedule and confirm appointments and provide our services.
To send service messages such as appointment confirmations, reminders and account notices.
To send marketing communications where you have agreed to receive them.
To operate, secure and improve our website and platform.
To comply with law and enforce our Terms & Conditions.

3. Text messaging (SMS) and consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use‑case categories exclude text‑messaging originator opt‑in data and consent; this information will not be shared with any third parties.

How you opt in. You consent to receive text messages from Thunder Solutions only by taking an affirmative action, such as checking the SMS consent box on one of our web forms, texting a keyword to our number, or verbally agreeing during a call. Consent is not a condition of purchasing any goods or services.

What you will receive. Appointment confirmations and reminders, replies to your inquiries, account and service notifications and, if you opted in to them, occasional offers and updates from Thunder Solutions.

Message frequency varies based on your interactions with us. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opting out. Reply STOP to any message to stop receiving texts from us. You will receive one final message confirming your opt‑out. Reply HELP for help, or contact us at (713) 832‑3313 or .

Consent records. We keep a record of when and how you opted in (including the date, time, source and the consent language shown to you) and when you opt out.

We do not sell your personal information. We share it only:

With service providers who process it on our behalf under contract (for example, our hosting, telephony, messaging and email delivery providers), and only to the extent needed to provide our services.
When required by law, legal process or to protect the rights, safety and property of Thunder Solutions, our customers or others.
In connection with a merger, acquisition or sale of assets, with notice to you where required.

Your mobile phone number and SMS opt‑in status are never sold, rented or shared with third parties or affiliates for their own marketing.

5. Retention and security

We keep personal information for as long as needed for the purposes above, to meet legal and compliance obligations (including records of SMS consent), and to resolve disputes. We use reasonable administrative, technical and physical safeguards to protect it; no method of transmission or storage is completely secure.

6. Your choices and rights

Text messages: reply STOP at any time.
Email: use the unsubscribe link in any marketing email.
Access, correction, deletion: contact us and we will honor your request as required by applicable law, including rights available to residents of Texas, California and other states.

7. Cookies and analytics

Our website may use cookies and similar technologies for essential functionality and to understand how the site is used. You can control cookies through your browser settings.

8. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18.

9. Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page.

10. Contact us

Thunder Solutions
9597 Jones Rd, Ste 967
Houston, TX 77065
Phone: (713) 832‑3313
Email:
Website: www.thundersolutions.ai